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Learn & Earn- Marketplace Intern

Marketplace Intern
Anticipated Start and End Dates: Fall 2022
Remote or In Person: 50 Milk Street Boston, MA
Hours Per Week: ~20 hours per week (240 total hours)
Work Schedule: Flexible
Pay Rate and Travel Stipend: $18/hour and one-time $240 travel stipend
Internship Class: If chosen for the internship, you will take the three credit INT-299 Learn and Earn internship course during fall semester (you pay for the course but if an internship course is not part of your program, we can try to see if a required course can be replaced but this is not always possible). 

Organization Overview:
Ready for a challenge? 
EnergySage is the leading online marketplace for solar and other clean energy technologies and the most-visited solar energy website in the country: Last year, 10 million people used our content and tools to research and evaluate solar, batteries, community solar and other energy products and services. Our brand is trusted by consumers, thought leaders, and the media. Check out our coverage in the New York Times, the Wall Street Journal, and the Washington Post. 
We are a team of passionate, collaborative, authentic individuals who are dedicated to making renewable energy options more accessible and affordable to consumers. Currently we are ~70 employees and growing rapidly. 
Read more about our company and our team:
Job Description: 
The Marketplace Intern performs both internally-facing and customer-facing roles. You will interact with EnergySage site visitors to ensure they have the support they need to make the best possible renewable energy decision. This includes monitoring and responding to 2-way SMS communications and live chat. You will also actively support the Marketplace Team with projects and initiatives. In this position you will:
What you’ll do:
•       Interact with customers through multiple channels (live online chat, social media, etc.) -- providing answers and insights about renewable energy, particularly solar, to EnergySage users
•       Assist the marketplace team in evaluating incoming properties for solar feasibility
•       Conduct industry research and help provide insights to the EnergySage Marketplace team
What we look for:
•       Excellent writer and communicator
•       Comfortable working in a fast-paced and dynamic environment with a high level of autonomy
•       Demonstrated ability to organize, manage and prioritize multiple deliverables
•       Exceptional customer service and attention to detail
•       Diplomatic problem solver & team player
•       Renewable energy industry and/or experience working with home improvement contractors is a plus
•       Affinity for protecting the environment, sustainability practices, or mission-driven work
•       Sunny disposition!
We are EnergySage
As the leading online comparison-shopping marketplace for rooftop solar, energy storage, community solar, and financing, EnergySage is accelerating the adoption of clean energy by improving consumer access and affordability. Our user-friendly platform is built on the principle of consumer empowerment through unbiased information, transparency, and choice. As we grow and enter new markets, we seek team members who bring new perspectives, skills, and energy that will propel us to accomplish the challenging work we have ahead.
Confidence can sometimes hold us back from applying for a job - but we believe there's no such thing as a 'perfect' candidate. So, however you identify and whatever background you bring, please apply if this is a role that would make you excited to come into work every day and help bring renewable energy to the broader market. 
EnergySage is committed to building a workplace that welcomes and encourages diverse perspectives. We believe that the most successful teams actively and authentically engage individuals with varied experiences and skillsets. 
EnergySage is an equal opportunity employer and prohibits discrimination and harassment of any kind. Applicants from a broad range of backgrounds are encouraged to apply.

Our Values
  • Consumer First: Our top priority is to serve and empower consumers through transparency, equitable access to information, and personalized interactions.
  • Better Together: We recognize that we gain and give more through collaboration, partnership, and diversity of experience and perspective. We respect one another and are inspired by what we learn and achieve together.
  • Integrity: We take personal ownership and pride in doing the right thing. Our consistency, competence, and high standards earn the reputation of “trusted advisors” with all of our stakeholders.
  • Substantive Impact: We are committed to effecting and sustaining positive environmental, social, and market transformations through creativity, innovation, and persistence.
  • Iterative Excellence: Our intellectual curiosity and bias toward action drive us to continuously learn, evaluate, iterate, and improve.

BHCC Vaccination Requirement:
In order to create a safe and inclusive environment for our students working in the field, BHCC is requiring:
·       All students who are doing in-person internships to BE VACCINATED AGAINST COVID19
·       Students seeking a medical or religious exemption may request an exemption at Exemptions and accommodations are not guaranteed.
Katie Colello - Learn and Earn Coordinator ● Office: B-101E ● 617-936-1943 ●