BHCC Federal Work Study-Admissions Office Support

Job Purpose: The Admissions Office is seeking a work-study student to help support the department with day-to-day workflow and office support.

Job Responsibilities

• Provide quality customer service to prospective students, new students and applicants as well as all families, guardians, guests or faculty and staff

• communicate with prospective, new and current students via email, phone, live chat and in person • Assist with answering admission telephones

• Assist with scanning and linking documents, filing or other general office duties

• Assist with data entry and processing, outreach to students and follow-up of prospective and new students as needed

• Assist with special projects and other duties as assigned or needed Job Qualifications (training, experience, technology, skills, etc)

Job Qualifications (training, experience, technology, skills, etc):

• Familiarity with Bunker Hill Community College

• Knowledge of Microsoft Office, including outlook

• English proficiency and ability to answer phone calls