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BHCC Federal Work Study-Admissions Office Support

Job Purpose: The Admissions Office is seeking a work-study student to help support the department with day-to-day workflow and office support.

Job Responsibilities
• Provide quality customer service to prospective students, new students and applicants as well as all families, guardians, guests or faculty and staff
• communicate with prospective, new and current students via email, phone, live chat and in person • Assist with answering admission telephones
• Assist with scanning and linking documents, filing or other general office duties
• Assist with data entry and processing, outreach to students and follow-up of prospective and new students as needed
• Assist with special projects and other duties as assigned or needed Job Qualifications (training, experience, technology, skills, etc)

Job Qualifications (training, experience, technology, skills, etc):
• Familiarity with Bunker Hill Community College
• Knowledge of Microsoft Office, including outlook
• English proficiency and ability to answer phone calls